Terms & Conditions - Dalon Cosmetics

Terms of use
www.daloncosmetics.gr is the online store of exhibition and distribution of products and services through the internet of the Greek company Serafeim Laboratories M.I.K.E. based at 29 Corinth, Metamorfosi. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of Serafeim Laboratories M.I.K.E. located at www.daloncosmetics.gr. Make sure that you agree to the following terms and conditions because your further use and browsing of the above website www.daloncosmetics.gr implies your explicit and unconditional consent and consent with them.
  • Serafeim Laboratories M.I.K.E. reserves the right to unilaterally modify or renew these terms and conditions of transactions, made through its online store, according to its needs and transactional manners. Serafeim Laboratories M.I.K.E. undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store. It is clarified that the change of terms does not occupy orders that you have already placed.
  • Serafeim Laboratories Μ.Ι.Κ.Ε. is committed to the completeness and validity of the information provided on the website of www.daloncosmetics.gr both in terms of the existence of the essential characteristics that are described on a case-by-case basis for each product it has, as well as the accuracy of the data provided by the online store of Serafeim Laboratories M.I.K.E. services, subject to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to force majeure.
  • Serafeim Laboratories M.I.K.E. no guarantee can be provided for the availability of the products, but it guarantees the timely informing of the final consumers about their non-availability. Serafeim Laboratories M.I.K.E. is responsible only for deceit and gross negligence, in case of delay in the delivery of ordered products and for information it provides or services it provides through its website. The online store of Serafeim Laboratories M.I.K.E. is not responsible for any technical problems that may occur to users when attempting to access the Website and during it and are related to the operation or compatibility of their own infrastructure with the use of the Website. Also Serafeim Laboratories M.I.K.E. has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.
  • The website www.daloncosmetics.gr is the official website of Serafeim Laboratories M.I.KE .. All the content of the websites, posted by Serafeim Laboratories M.I.K.E., including images, graphics, photos, drawings, texts, services and products are the intellectual property of Serafeim Laboratories M.I.K.E. and are protected under the relevant provisions of Greek law, European law and international conventions. Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the real provider of the content of the websites is prohibited.
  • Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written permission of Serafeim Laboratories M.I.K.E. or any other legal proprietor of the above copyrights. The names, images, logos and insignia that represent Serafeim Laboratories M.I.K.E. and / or its online store and / or third parties contracted with them as well as their products or services, are exclusive trademarks and distinctive features of Serafeim Laboratories M.I.K.E. and / or www.daloncosmetics.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition. In any case, their appearance and display on the websites www.daloncosmetics.gr should in no way be construed as a transfer or assignment of their license or right of use.
  • Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to Serafeim Laboratories M.I.K.E. are confidential and Serafeim Laboratories M.I.K.E. has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided. Serafeim Laboratories M.I.K.E. does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or decision of another public authority. In the event that Serafeim Laboratories M.I.K.E. uses third parties to support its systems, ensures confidentiality. You can request any information kept about you as well as their correction in case you can prove the existence of an error. For your own safety, you should also treat all information provided through the service as confidential and confidential and do not disclose it to third parties.
  • Serafeim Laboratories M.I.K.E. recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure your maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential. The security of the Online store of Serafeim Laboratories M.I.K.E. is achieved by the following method: User identification For your identification, your e-mail and the personal secret security code (password) are used, which every time you enter them, provide you with absolute security access to your personal data. Allows you to change your Personal Security Code (password) and your e-mail address as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the online store of Serafeim Laboratories M.I.K.E. is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols and password creation. Payment Credit card payment is a completely secure payment method for our customers. The company Serafeim Laboratories M.I.K.E. will never know your card or account information. For the payment of the order, it redirects you to the website of Eurobank without coming into contact in any case with the data and data of your credit / debit card. This information is transmitted by you using an encrypted connection to Eurobank through its secure transaction systems.
  • While browsing the pages of www.daloncosmetics.gr and in order to order products, but also to ensure the possibility of contacting you to inform you about our new products, you may be asked to provide information that concerns you (name , profession, email address, etc.). Any personal data that you declare anywhere on the pages and services of the website of www.daloncosmetics.gr are intended solely to ensure the operation of the respective service and may not be used by any third party, without complying with the provisions of N. 2472/97 on the protection against processing of personal data, as in force from time to time. The online store www.daloncosmetics.gr operates in accordance with applicable Greek and Community legislation and safely keeps your personal data for as long as you are registered in a service of www.daloncosmetics.gr which are deleted after its expiration in any way transactional relationship. The personal data you declare in the online store www.daloncosmetics.gr are used exclusively by it or companies cooperating with it, in order to support, promote and execute the transaction. The data kept in the file may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legal provisions. The customer has, within the framework of the legislation on telecommunications privacy, the rights of information and objection provided by articles 11 to 13 of law 2472/1997.
  • Each visitor can browse the online store www.daloncosmetics.gr without giving any personal information. We will only need personal information when you become a member and create a user account. At this stage you will only be asked for your e-mail in which you can, if you agree, receive our informative e-mails. If you order products then you must also enter details regarding your transaction with us. Mandatory and necessary information for each transaction is your name, a landline, address (street, city, postal code), shipping address of the order and type of document (receipt). Optionally we ask for information such as mobile phone number (in case we need to contact you directly) and profession.
  • During the process of creating an account at www.daloncosmetics.gr you will be asked to provide some information for your own convenience during the purchase process. By accepting the terms of our website when entering your information, you accept receiving informative emails and offers in the email you stated. You can unsubscribe from the list at any time and stop receiving emails from us. Your email will never be given to third parties and you will use it exclusively for your information about new products, fashion tips and offers.
  • Cancellation of the order can be done in the following cases: Before the order is completed, during the electronic ordering process you can remove the quantities of products from your cart by clicking on the delete button. If the online order has been completed but the product has not been invoiced / shipped yet, you can call 210 2856914 and we will undertake the cancellation of your order. In case your order has already been invoiced but you have not yet received it and you wish to cancel it then contact us immediately at 210 2856914 and give the details of your order. We will inform you immediately about all your options. After receiving part of the order and if you do not want the balance to be sent then call us at 210 2856914 or contact us via the contact form on the website, explaining the reason you wish to cancel the balance of the order. We will inform you immediately about all your options.
  • The listed currencies are informative and all transactions are made in Euro (€)
  • According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution through the Alternative Dispute Resolution procedure (ADR) is now provided throughout the European Union. . If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our website, he can initiate the ADR process through the single all-Union platform for electronic dispute resolution (platform ADR) which you can see here.